FAQ's
How can I make changes to my GRIPP order?
Simply email us within 12 hours (not applicableย Cash on Delivery orders). Be sure to include your order number! If you would like to change your design, please also include the URL or theย name of the new design. Otherwise, if it is the device type, case type, or color that you would like to adjust, please also let us know the details byย email. Kindly note that for Cash on Delivery, order modifications areย allowed (including product details, recipient's name, shipping and billing information) after placing.
I've paid with Cash on Delivery, can I make changes to my order?
Kindly note that for Cash on Delivery orders, we can't make any changes on product details after placed. Only changing the receipient's name, shipping and billing information is allowed. However, you may be able to cancel your order and place a new one instead. To cancel your order, please email us care@tecnolifeindia.com within 12 hours.
How do I know if my GRIPP order was placed successfully?
You'll receive an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order.
How long does GRIPP take to ship?
Shipping time depends on the product you purchase and the destination location as a different product has different production time. If you would like to know the estimated delivery time and shipping fee, please select the destination location on the checkout page to get an idea of the approximate timeframe.
Iโve ordered a few items but I canโt find all of them. Where are the missing cases?
Please be sure to open up all the boxes first. We normally packed 2 cases in 1 box unless otherwise requested. If you have checked and the case is still not there, please contact us
How do I shop a GRIPP product?
You may select your preferred item and add it to the cart. Then select the shipping method and wait for it to be dispatched and shipped.
Can I apply the online discount in the retail purchase?
No, online and retail discounts are separate.
Does GRIPP accept bulk purchases?
Please send us an email us care@technolifeindia.com here with more details and we will follow up.
What payment methods are accepted?
we currently offer payment and delivery arrangements as follows,
1. Pay Online, delivery to door
2. Cash on delivery, delivery to door
Can I apply 2 promo codes on the same order?
We are afraid that only one promo code can be applied per order.
Do GRIPP clear phone cases turn yellow easily?
Our clear case is made from TPU, a material that is durable and malleable, so theyโre easy to fit, and offers high protection. Clear TPU can turn yellow over time via a natural aging process due to color transference and chemical reactions when exposed to excessive amounts of heat, UV light, and chemicals. The level of yellowing completely depends on using habits and the environments in which the phone case is used.
How much are GRIPP cases?
GRIPP's case prices vary depending on the case types and device models. You may click on your preferred design and select your device model in the dropdown box for details.
Do phone cases cause overheating?
Phone cases do not necessarily cause overheating. There may be a trapping heat when putting on the phone case but avoid opening too many applications on your device, overexposure to the sunlight and always keeping your device in a cool place can help reduce the risk of overheating.
What are GRIPP cases made of?
Different cases are made of different materials but mostly contain TPU and PC.
How do I get my GRIPP case off?
The easy way to remove a phone case is to first lift one side or one corner up from the bottom of the case, then gently remove the case.
Do GRIPP cases work with wireless charging?
Most GRIPP cases can work with wireless charging. As the thickness of each case type varies, please check the product description or contact us for accurate information.
Are GRIPP cases heavy? The weight of phone cases varies depending on the case types selected as they are made with different materials.
The weight of phone cases varies depending on the case types selected as they are made with different materials.
How do I know which length I should choose for the Apple Watch band?
38/40/41mm and 42/44/45/49mm refer to theย size of the watch face. We only offerย one standard length for each size.
Do GRIPP Apple Watch Bands fit all series of Apple Watches?
Yes, our watch bands fit all series of Apple Watches with the correct watch face size.
How do I clean my phone cases?
TO CLEAN: use only water and soft cloth to clean. AVOID harsh chemicals and alcohol-based cleaners.
May I join GRIPP?
For career opportunities, please email us care@technolifeindia.com.