Retrun & Exchange Policy

Return Policy (for purchases from GOGRIPP.com):

  • Products can be returned within 7 days of purchase.
  • To initiate a return, follow these steps:
    1. Click pictures of the product, especially if there are defects or issues.
    2. Email the photos, along with a copy of the invoice and reason for return, to care@technolifeindia.com.
  • GRIPP will arrange a reverse pickup for the returned items. Refunds will be processed upon receipt of the returned items.

Exchange/Replacement Policy:

  • GRIPP offers a 7-day replacement policy.
  • If a piece is exchanged/replaced once, it cannot be exchanged/replaced again.
  • To initiate an exchange, email care@technolifeindia.com with the order number and attach an image of the purchased item.
  • GRIPP will arrange a reverse pickup for the returned item. Exchanges or refunds will be processed upon receipt of the returned items. 
  • GRIPP reserves the right to inspect the condition of the product before processing returns or exchanges.
  • If the requested exchange item is sold out or unavailable, GRIPP offers credit notes.
  • Credit notes are issued via email and are valid for one year from the date of issue. They must be redeemed in one go.

Thank you for outlining these procedures, ensuring transparency, and providing a clear process for your customers. This level of detail helps in building trust and confidence in the purchasing experience.